Shipping and return policy

🚚 Shipping Policy – The Gift Road

📦 Order Processing

All orders are processed within 1–2 business days.

Bulk & corporate orders may take 2–4 business days depending on quantity.

Orders are not shipped on Sundays or public holidays.

🚛 Shipping Time

Standard Delivery: 3–7 business days across India.

Express Delivery (if applicable): 2–4 business days.

Delivery timelines may vary during festive seasons like Holi, Diwali, etc.

💰 Shipping Charges

Standard shipping charge ₹ 50.

Bulk order shipping charges may vary based on location and quantity.

📍 Order Tracking

Once your order is shipped, tracking details will be shared via WhatsApp / SMS / Email.

🔄 Return & Refund Policy – The Gift Road

❌ No Return Policy (For Festive Hampers)

Since our hampers include:

Herbal Gulal

Food items (Thandai / Paan Shot)

Personalized products

We do not accept returns or exchanges due to hygiene and safety reasons.

🔁 Damaged or Wrong Product

If you receive:

Damaged item

Wrong product

Missing item

Please: Share an unboxing video within 24 hours of delivery

Send details on WhatsApp / Email with order ID please contact us at [thegiftroad01@gmail.com] within 7 days of delivery for assistance.

After verification:

Replacement will be shipped, OR

Store credit / refund will be provided (as applicable)

💳 Refund Timeline

Approved refunds will be processed within 5–7 business days to the original payment method